The Dashboard is your mission control, offering a high-level view of your agents and chains.

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What’s on the Dashboard?

  • Total Calls: The overall number of calls or chats across your account.
  • Call Duration: Average conversation length for each agent and across all agents.
  • Dialed vs. Connected Calls: A comparison of calls made versus those successfully connected.
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How to Access the Dashboard

  • Navigate to the Dashboard from the sidebar. This centralized view aggregates data from all agents and chains.

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Why Use the Dashboard?

  • Quick Overview: Get immediate insights into your overall performance.
  • Performance Trends: Monitor trends over time to spot improvements or areas for adjustment.
  • Strategic Decisions: Use data insights to scale and optimize agent interactions.