Testing via Chat:
  • Click on Test → Chat Window → Start Testing </> to use the built-in chat interface to test responses. Screenshot 2025-08-11 at 1.13.02 PM.png
Testing Voice Interactions:
  • Click on Test → Web-based (Voice) → Start Testing </> to use the web-based voice test to simulate voice interactions.
  • To share the web-based voice testing tool, go to Test → Web-based (Voice) → Generate Sharable Link. The link works for 5 minutes, perfect for giving teammates or clients quick access without login requirements.
Testing a real-world call:
  • Click on Test → Trigger Agent Call and select your whitelisted number from the dropdown.
  • Click Start Testing and wait for your call.
Tip: Keep your phone handy during testing, you’re about to experience your agent in action!
Pro Tip: Experiment with different temperatures, system prompts, transcribers and text-to-speech to see what best suits your use case. The right balance can make your agent more engaging, effective and tailored.