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Setting up

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Welcome Aboard!

You’re about to build a conversational GenAI agent that can talk with your customers, understand, empathize and provide solutions. Think of this platform as your agentic lab.
  • Knowledge Bases = Your agent’s memory.
  • Agents = Your 24/7 delegates who speak with your customers.
  • Integrations = Superpowers (like SMS, email, CRM).
  • Actions = Your agent’s workflows and automations.
First Steps:
  1. Create a Knowledge Base (Feed your agent information).
  2. Build an Agent (Define its role and style).
  3. Add Integrations (Connect to tools like Zoho or Twilio).
  4. Add Actions (Define how your agent uses integrations to automate tasks).
  5. Test & Launch (Watch it come alive!).
The first step to world-class documentation is setting up your editing environments.

Creating a Knowledge Base

Learn how to upload documents or import content from a URL to build your AI agent’s knowledge base

Creating Your first Agent

Learn how to create and customize your first GenAI agent, from scratch or using a template

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Personalize Your Agent

Tailor your GenAI agent to meet your specific needs by customizing

Setting Up Integrations

Learn how to integrate your GenAI agent with SMS, email, CRM, ticketing systems, and custom APIs

Managing Variables & Actions

Learn how to create variables and actions to automate workflows and handle dynamic data in your GenAI agent

Agent Chaining

Create multi-step conversational flows that adapt to user needs with Agent Chaining

Add Phone Numbers

Learn how to whitelist phone numbers for testing and import numbers from Twilio to your agent

Analytics

Learn how to track and improve your agent’s performance with conversational and action logs, as well as in-depth analytics

Need Help?

Easily raise support tickets for bugs, features, or account issues, and track the progress of your requests